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Terms of Use

EatfirstOrdering Inc. ("EatfirstOrdering") operates its websites and mobile sites, located at www.EatFirstOrdering.com and its blog. EatfirstOrdering also provides access to DeliveryHub to certain delivery drivers for use in connection with order deliveries. Some information gathered by DeliveryHub is made available through the Sites. Please read the following Terms of Use carefully before using eatfirstordering.com or any of the Sites. For inquiries relating to any food orders, see our Return Policy. For information on advertising or promoting your restaurant through EatfirstOrdering, visit EatfirstOrdering Sign-up Form for Restaurants.

Return Policy

 

EatFirstOrdering strives to satisfy every one of our customers. In the event that an order delivered to you does not meet your expectations, please contact us immediately. We will work with you to replace or substitute any one of our items from our existing inventory.  Unfortunately due to the perishable nature of food, we are unable to accept any food returns back to our restaurant.

 

  1. Applicability & Acceptance of These Terms of Use

    By viewing, using, accessing, browsing, or submitting any content or material on the Sites, you agree to these Terms of Use as a binding legal agreement between you and EatfirstOrdering, without limitation or qualification. The term "you" or "You" shall refer to any person or entity who views, uses, accesses, browses or submits any content or material to the Sites.


    If you do not agree to these Terms of Use, then you may not use the Sites. EatfirstOrdering reserves the right to modify these Terms of Use at any time without prior notice.


    You agree that each visit you make to the Sites shall be subject to the then-current Terms of Use, and continued use of the Sites now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications.

  2. User License
    1. Scope. EatfirstOrdering grants you permission (which may be revoked at any time for any reason or no reason) to view the Sites and to download, email, share via social networking or print individual pages from the Sites in accordance with these Terms of Use and solely for your own personal, non-commercial use, provided you do not remove any trademark, copyright or other notice contained on such pages. No other use is permitted. You may not, for example, incorporate the information, content, or other material in any database, compilation, archive or cache. You may not modify, copy, distribute, re-publish, transmit, display, perform, reproduce, publish, reuse, resell, license, create derivative works from, transfer, or sell any information, content, material, software, products or services obtained from the Sites, except as specifically noted above. Except as specifically authorized by EatfirstOrdering, you may not deep-link to the Sites for any purpose or access the Sites manually or with any robot, spider, web crawler, extraction software, automated process or device to scrape, copy, or monitor any portion of the Sites or any information, content, or material on the Sites. EatfirstOrdering reserves all of its statutory and common law rights against any person or entity who violates this paragraph. You may not link or frame to any pages of the Sites or any content contained therein, whether in whole or in part, without prior written consent from EatfirstOrdering. You may like or follow EatfirstOrdering or share links to the Sites via social networking technology referenced on the Sites. Any rights not expressly granted herein are reserved.
    2. User Conduct. You agree that your use of the Sites and/or services on the Sites is subject to all applicable local, state and federal laws and regulations. You also agree:
      • to comply with US law and local laws or rules regarding online conduct and acceptable material;
      • not to use the Sites or their services or submit content to the Sites if you are under the age of 13;
      • not to use the Sites to purchase alcohol unless you and the alcohol recipient are 21 or older and present a valid photo identification(s) verifying your age at the time of alcohol delivery;
      • not to access the Sites or services using a third-party's account/registration without the express consent of the account holder;
      • not to use the Sites for illegal purposes;
      • not to commit any acts of infringement on the Sites or with respect to content on the Sites;
      • not to use the Sites to engage in commercial activities apart from sanctioned use of EatfirstOrdering services;
      • not to copy any content, including, but not limited to restaurant menu content and third-party reviews, for republication in print or online;
      • not to create restaurant reviews or blog entries for or with any commercial or other purpose or intent that does not in good faith comport with the purpose or spirit of the Sites;
      • not to attempt to gain unauthorized access to other computer systems from or through the Sites;
      • not to interfere with another person's use and enjoyment of the Sites or another entity's use and enjoyment of the Sites;
      • not to upload or transmit viruses or other harmful, disruptive or destructive files; and/or
      • not to disrupt, interfere with, or otherwise harm or violate the security of the Sites, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the Sites or affiliated or linked sites (including those of our restaurant partners).
    3. Harm from Commercial Use. You agree that the consequences of commercial use or re-publication of content or information from the Sites may be so serious and incalculable that monetary compensation may not be a sufficient or appropriate remedy and that EatfirstOrdering will be entitled to temporary and permanent injunctive relief to prohibit such use.
  3. Site Content
    1. Nature of User Material. Some of the services offered by EatfirstOrdering on the Sites allow you and others to post, transmit, display, publish, distribute, or otherwise submit public user generated material including, but not limited to, restaurant reviews and blog entries, to the Sites (collectively, "Submissions"). You agree not to create any Submission that:
      • contains vulgar, profane, abusive, hateful, or sexually explicit language, epithets or slurs, text in poor taste, inflammatory attacks of a personal, sexual, racial or religious nature, or expressions of bigotry, racism, discrimination or hate;
      • is defamatory, threatening, disparaging, inflammatory, false, misleading, deceptive, fraudulent, inaccurate, or unfair, contains gross exaggeration or unsubstantiated claims, violates the privacy rights or right of publicity of any third party, is unreasonably harmful or offensive to any individual or community, contains any actionable statement, or tends to mislead or reflect unfairly on any other person, business or entity;
      • unfairly interferes with any third party's uninterrupted use and enjoyment of the Sites;
      • advertises, disparages, promotes or offers to trade any goods or services in any manner that does not comport with the purpose or spirit of the Sites, including, but not limited to, negative reviews posted by competing restaurants or allegations of health code violations;
      • is intended primarily to promote a cause or movement, whether political, religious or other;
      • contains copyrighted content (copyrighted articles, illustrations, images, text, or other content) without the express permission of the owner of the copyrights in the content;
      • constitutes, promotes or encourages illegal acts, the violation of any right of any individual or entity, the violation of any local, state, national or international law, rule, guideline or regulation, or otherwise creates liability;
      • discloses any personal identifying information relating to or images of a minor without consent of a parent, guardian or educational supervisor;
      • infringes any copyright, trademark, patent, trade secret, or other intellectual property right;
      • contains viruses or other harmful, disruptive or destructive files;
      • harms or is inappropriate for minors to view;
      • links to any commercial or other website; and/or
      • is not otherwise in compliance with these Terms of Use.
    2. User Representations and Warranties. Each time you provide a Submission to the Sites, you represent and warrant that you have the right to provide such Submission, which means:
      • you are the author of the Submission, or
      • the Submission is not protected by copyright law, or
      • you have express permission from the copyright owner to use the Submission in connection with the Sites; and
      • you have the right to grant EatfirstOrdering the license set out in these Terms of Use;
      • for restaurant review Submission(s), you have had first-hand experience with the subject restaurant; and
      • your use of the Sites and Submission(s) do not violate these Terms of Use.
    3. User License Grant to EatfirstOrdering. You grant EatfirstOrdering, its affiliates, and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Submissions you provide to EatfirstOrdering in any form, media, software or technology of any kind now existing or developed in the future. Without limiting the generality of the previous sentence, you authorize EatfirstOrdering to include the Submissions you provide in a searchable format that may be accessed by users of the Sites. You also grant EatfirstOrdering and its and related entities the right to use any Personally Identifiable Information (as that term is defined in EatfirstOrdering' Privacy Policy) included with any Submission in connection with the use, reproduction or distribution of such Submission. You also grant EatfirstOrdering the right to use the Submission and any facts, ideas, concepts, know-how or techniques ("Information") contained in any Submission or communication you send to EatfirstOrdering for any purpose whatsoever, including but not limited to, developing, manufacturing, promoting and/or marketing products and services. You grant all rights described in this paragraph in consideration of your use of the Sites, without compensation of any sort to you. EatfirstOrdering does not claim ownership of Submissions.
    4. Disclaimer of Responsibility for Material. Submissions are not endorsed by EatfirstOrdering, and do not represent the views of EatfirstOrdering or its parents, subsidiaries and affiliates, agents, officers or directors. You acknowledge and agree that EatfirstOrdering does not control all Submissions, and disclaims any responsibility for such Submissions. EatfirstOrdering specifically disclaims any duty, obligation, or responsibility, to review, screen, refuse to post, remove, or edit any Submissions. In addition, EatfirstOrdering does not represent or warrant that any other content or information accessible via the Sites is accurate, complete, reliable, current or error-free including the menus, pricing, hours of operation or parking accessibility available from its partner restaurants. Price, description, menu content, product/service availability, parking accessibility and restaurant information are subject to change without notice. EatfirstOrdering assumes no responsibility or liability for any errors or omissions in the content of the Sites. While EatfirstOrdering does not charge you for using its services and does not add any additional charges (other than sales taxes and delivery) to the menu items it receives from its participating restaurants, EatfirstOrdering offers some restaurant menus via other services. The price shown on the menu may include a markup by those services. See a menu discrepancy? Click here to report it.
    5. Review & Removal of Material. EatfirstOrdering reserves the right (but disclaims any duty, obligation or responsibility) to review, screen, refuse to post, remove in their entirety, or edit (at any time and without prior notice) any Submissions that EatfirstOrdering believes, in its absolute and sole discretion, may violate Sections 2(b), 3(a), or 3(b) above. You may contact EatfirstOrdering at webmeister@eatfirstordering.com or EatfirstOrdering at EatfirstOrdering Inc., 111 W. Washington St. Ste. 2100, Chicago, IL 60602 to request removal of a Submission. However, EatfirstOrdering disclaims any duty, obligation or responsibility to comply with such request except as specifically outlined in this paragraph. EatfirstOrdering also reserves the right (but disclaims any duty, obligation, or responsibility) to refuse to post, remove in their entirety, or edit (at any time and without prior notice) any Submissions on the Sites for any reason or no reason whatsoever, in its absolute and sole discretion. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under US copyright law. If you believe in good faith that Submissions posted by the Sites infringe your copyright, you (or your agent) may send EatfirstOrdering a notice requesting that the Submission (s) be removed from the Site(s), or access to it be blocked. The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the Sites are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow EatfirstOrdering to locate the Submission(s) Sites; (d) the name, address, telephone number and email address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the Submission in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Notices and counter-notices with respect to the Sites should be sent to EatfirstOrdering Inc., 111 W. Washington St. Ste. 2100, Chicago, IL 60602. EatfirstOrdering suggests that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA. We reserve the right to terminate the account of any user who is a copyright infringer.
    6. Proprietary Rights. You acknowledge and agree that the Sites contain proprietary information and content that is protected by intellectual property and other laws, and may not be used except as provided in these Terms of Use without advance, written permission of EatfirstOrdering. All Sites design, text, graphics, interfaces, and images (and the selection and arrangements thereof), and software, hypertext markup language ("HTML"), scripts, active server pages, and other content and software used in the Sites are reserved.

  4. Termination and Modifications to the Sites

    EatfirstOrdering reserves the right, in its sole and absolute discretion, to modify, suspend, or discontinue at any time, with or without notice, the Sites and/or services offered on or through the Sites (or any part thereof), including but not limited to the Sites' features, look and feel, and functional elements and related services.

  5. Indemnity

    You agree to indemnify and hold EatfirstOrdering, its parents, subsidiaries and affiliates, agents, officers, directors, or other employees harmless from any claim, demand, or damage (whether direct, indirect, or consequential), including reasonable attorneys' fees, made by anyone in connection with your use of the Sites, with your Submissions, with any alleged infringement of intellectual property or other right of any person or entity relating to the Sites, your violation of these Terms of Use, and any other acts or omissions relating to the Sites.

  6. Disclaimer of Warranties

    THE INFORMATION, CONTENT, PRODUCTS, SERVICES, AND MATERIALS AVAILABLE THROUGH THE SITES (WHETHER PROVIDED BY EatfirstOrdering, YOU, OTHER USERS OR OTHER AFFILIATES/THIRD PARTIES), INCLUDING WITHOUT LIMITATION, FOOD/BEVERAGE ORDERS, SUBMISSIONS, TEXT, PHOTOS, GRAPHICS, AUDIO FILES, VIDEO, AND LINKS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.


    TO THE MAXIMUM EXTENT PERMITTED BY LAW, EatfirstOrdering DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

  7. Limitation of Liability

    IN NO EVENT SHALL EatfirstOrdering BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER (EVEN IF EatfirstOrdering HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, PERFORMANCE OF, OR SERVICES PROVIDED ON OR THROUGH THE SITES. EatfirstOrdering ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, BROWSING OF, OR DOWNLOADING OF ANY MATERIAL FROM THE SITES. EatfirstOrdering ASSUMES NO RESPONSIBILITY OR LIABILITY IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH ANY INFORMATION, CONTENT, PRODUCTS, SERVICES, OR MATERIAL AVAILABLE ON OR THROUGH THE SITES, AS WELL AS ANY THIRD PARTY WEBSITE PAGES OR ADDITIONAL WEBSITES LINKED TO THIS SITE, FOR ANY ERROR, DEFAMATION, LIBEL, SLANDER, OMISSION, FALSEHOOD, OBSCENITY, PORNOGRAPHY, PROFANITY, DANGER, INACCURACY CONTAINED THEREIN OR HARM TO PERSON OR PROPERTY CAUSED THEREBY. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL EatfirstOrdering' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED (A) THE AMOUNT PAID BY YOU TO EatfirstOrdering OR A RESTAURANT AFFILIATE, IF ANY, OR (B) $100 (WHICHEVER IS LESS).


    YOU AND EatfirstOrdering AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS OF USE ARE MATERIAL, BARGAINED-FOR BASES OF THIS AGREEMENT, AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT IN DETERMINING THE CONSIDERATION TO BE GIVENBY EACH PARTY UNDER THIS AGREEMENT AND IN THE DECISION BY EACH PARTY TO ENTER INTO THIS AGREEMENT. YOU AND EatfirstOrdering AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS OF USE ARE FAIR AND REASONABLE.


    IF YOU ARE DISSATISFIED WITH THE SITE OR DO NOT AGREE TO ANY PROVISIONS OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE, EXCEPT AS MAY BE PROVIDED FOR IN THIS SECTION 7.

  8. Your account, password, and security

    Use of Sites services requires that you register and/or create an account ("Account") or use the Sites as a guest. To register and create an Account, you must select an account designation and password and provide certain personal information. In consideration of the use of the Sites' services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or EatfirstOrdering has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, EatfirstOrdering has the right to refuse any and all current or future use of the Sites (or any portion thereof).


    You are responsible for maintaining the confidentiality and security of your Account and password, and you are fully responsible for all activities that occur under your password or Account, and for any other actions taken in connection with the Account or password. You agree to (a) immediately notify EatfirstOrdering of any known or suspected unauthorized use(s) of your password or Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your Account at the end of each session. EatfirstOrdering will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your Account and/or password.

  9. Links

    As a courtesy to you, the Sites may offer links to other websites. Some of these websites may be affiliated with EatfirstOrdering while others are not. EatfirstOrdering is not responsible for the contents of any website pages created and maintained by organizations independent of EatfirstOrdering. Visiting any such third-party website pages is at your own risk. EatfirstOrdering has no control of these third-party website pages, nor can it guarantee the accuracy, completeness, or timeliness of information in third-party website pages. Your use of such information is voluntary, and your reliance on such information should be made only after independent review. References to commercial products or services within any such third-party website pages do not constitute or imply an endorsement by EatfirstOrdering. By using the Sites you acknowledge that EatfirstOrdering is responsible neither for the availability of, nor the content located on or through any third-party website pages.

  10. Trademarks

    Allmenus® (word and design), Campusfood.com® (word and design), dotmenu®, Eating Made Easy®, GrubHub®, eatfirstordering.com Eating Made Easy® (word and design), Happy Eating®, OrderHub™,OrderHub Powered By GrubHub™ (word and design), DeliveryHub℠, and The Daily Grub℠ are EatfirstOrdering trademarks. Such trademarks and other marks, logos, and names of EatfirstOrdering or the Sites, used on or in connection with the Sites may not be used in connection with any product or service that is not under EatfirstOrdering' ownership or control. Furthermore, such trademarks may not be used in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits EatfirstOrdering. All other trademarks not owned by EatfirstOrdering (or its affiliates) that appear on the Sites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by EatfirstOrdering or its affiliates.

  11. Consideration

    You acknowledge that these Terms of Use are supported by reasonable and valuable consideration, the receipt and adequacy of which are hereby acknowledged. Without limiting the foregoing, you acknowledge that such consideration includes, without limitation, your use of the Sites and receipt or use of data, content, products and/or services through the Sites, the possibility of our review, use or display of your Submission(s), and the possibility of publicity and promotion from our review, use or display of your user-generated content.

  12. Jurisdiction, Applicable Law, and Limitations

    This Site is created and controlled by EatfirstOrdering. You agree that these Terms of Use will be governed by and construed in accordance with the laws of the United States of America and the State of New York, without regard to its conflicts of law provisions. Use of the Sites is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms of Use. EatfirstOrdering makes no claims or assurances that the Sites are appropriate or may be downloaded outside of the United States. You agree that all legal proceedings arising out of or in connection with these Terms of Use, or services available on or through the Sites must be filed in a federal or state court located in New York County, New York, within one year of the time in which the events giving rise to such claim began, or your claim will be forever waived and barred. You expressly submit to the exclusive jurisdiction of said courts and consent to extraterritorial service of process.

  13. General
    1. Enforceability. If any portion of these Terms of Use is found to be void, invalid or otherwise unenforceable, then that portion shall be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible. The remainder of these Terms of Use shall continue to be enforceable and valid according to terms contained herein.
    2. Entire Agreement. Except as expressly provided in a particular "Legal & Privacy" posting or other notice on particular pages of the Sites, these Terms of Use, which hereby incorporate by reference the terms of EatfirstOrdering' Privacy Policy, constitute the entire agreement between you and EatfirstOrdering, superseding all prior agreements regarding the Sites.
    3. No Waiver. The failure of EatfirstOrdering to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of said right or provision. Neither party hereto shall be deemed to be in default of any provision of the Terms of Use or for failure in performance resulting from acts or events beyond the reasonable control of such party and arising without its fault or negligence, including, but not be limited to, acts of God, civil or military authority, interruption of electric or telecommunication services, civil disturbances, acts of war or terrorists, strikes, fires, floods or other catastrophes.
    4. Headings & Construction. The section titles in the Terms of Use are for your convenience only and carry no contractual or legal effect whatsoever. The language in these Terms of Use shall be interpreted in accordance with its fair meaning and shall not be strictly interpreted for or against either party.
    5. Contact EatfirstOrdering. For purposes of providing notice of cancellation or termination, contact us at webmeister@eatfirstordering.com or EatfirstOrdering at EatfirstOrdering Inc.